Support : Diagnostic System Check
Hardware, file system and backup problems can
potentially cause unnecessary down-time.
We have a low-cost program available to help identify problems before
they occur, as well as to keep your MCMS system performing optimally.
The Diagnostic System Check is performed quarterly and includes extensive reviews of hardware and software.
Hardware and Operating System
Review includes:
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Analyze disk usage
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Clear or remove temporary files
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Confirm backups are being performed regularly, check for failures and perform test restore
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Verify backup procedures and availability of recovery media
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Check system log files for errors or warnings
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Confirm Server UPS (backup power supply) is operating correctly
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Analyze operating system applications check for failed or nonresponsive processes
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and more. . .
MCMS Software Checks include:
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Check application data for files that are damaged or in danger of reaching maximum capacity
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Check the status of quarter-end and year-end processing
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Review user security
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Check for failed or incomplete updates as appropriate
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Review General Ledger balances for discrepancies
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Reset U/Gi License Counter
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and more. . .
Upon completion of the service, customers are provided a summary of all services performed including recommendations for enhancing performance.
This program is strongly recommended for all
MCMS customers. Please contact
your Compusource salesperson to arrange for a checkup as soon as possible
and to get on the quarterly program.