Quality Management

The Quality Management system allows Non-Conformance Reports to be created that are linked to sales orders, invoices, credit memos, and/or purchase orders. Non-Conformance Reports can be used to assist with ISO 900X reporting requirements.

Entry and Reporting

  • Design your own entry screens different types of information.
  • Keep unlimited comments.
  • Fields can be validated to enforce consistent entry.
  • Find NCRs for a specific customer, vendor or all.
  • An unlimited number of forms can be created and defined.
  • NCRs can be closed and re-opened and a status can be assigned.


  • Forms can be stored to Document Management under the customer, vendor, sales order, invoice or purchase order.
  • Forms can be faxed and emailed using MC Forms.
  • Retrieve costs automatically from sales orders or invoices.
  • Create custom reports through MC Connect.


  • Control on who can add, change, delete, close or open NCRs, print, and who can maintain the validation files.
  • Define which screens and comments are accessed when an NCR is added.